Unified Communications
Browse our Unified Communications blogs to gain an understanding of integrated communication solutions. Discover topics such as what’s trending, various advantages, and implementation strategies to unify your communication systems and enhance enterprise collaboration.
How Voice Services Support Remote Employee Engagement
Time to read: 4 minutes
In an era defined by flexibility and remote work, one of the key challenges organizations face is to ensure constant connectivity between dispersed teams. With...Read On →
Creating the Right Microsoft Teams Rooms Setup for Your Organization
Time to read: 3 minutes
Keeping employees connected and collaborating with each other has become a modern business challenge as enterprises explore the benefits of remote and hybrid work. One...Read On →
Unlocking the Benefits of Zoom Phone: Your Complete Guide
Time to read: 4 minutes
What is Zoom Phone? Zoom Phone is a feature-rich cloud-based phone system for locally, nationally or globally distributed businesses. The service provides voice-over-internet protocol (VoIP)...Read On →
Key Factors Leading Organizations to Embrace Cloud Communications
Time to read: 4 minutes
With businesses increasingly prioritizing collaborative work, legacy systems can no longer support the demands of modern-day workplaces. The limitations of traditional hardware and software hinder...Read On →
Is Your Enterprise Getting the Most out of Zoom?
Time to read: 4 minutes
In the modern day workplace, effective communication and collaboration solutions are essential. But, as the workforce becomes fragmented, making sure enterprise users enjoy the same...Read On →
Zoom Phone: The Seamless Integration of Voice and Video Communication for Your Business
Time to read: 4 minutes
Modern day professionals require modern day communication and collaboration. Fortunately, for organizations, Enterprise Collaboration Solutions combine the voice, video, and productivity tools your business users...Read On →
3 Reasons Why Zoom Phone Can Benefit Your Organization
Time to read: 4 minutes
There are many reasons why Zoom has been so successful in the highly competitive, ever-changing realm of mobile and unified communications and collaboration. It is...Read On →
Signs It’s Time to Switch to AV as a Service
Time to read: 5 minutes
Have you ever geared up for a meeting with your team members to discuss pressing issues or set up a video call with a client...Read On →
Here’s How Voice Solutions are Changing the Modern-Day Workplace
Time to read: 4 minutes
As the nature of work has evolved rapidly in recent years, so has the technology of communication. A wide web of different voice services connect...Read On →
5 Things to Consider When Choosing Your Cloud Voice Solution
Time to read: 4 minutes
In a few short years, business communication has changed significantly. As remote work options have become more commonplace since the COVID-19 pandemic, a recent survey...Read On →
Would Your Organization Benefit from a Cloud-Based Voice Solution?
Time to read: 5 minutes
It’s an understatement to say that enterprise telecommunications have evolved significantly in the digital age. As modern workplaces have evolved to hybrid and remote work...Read On →
What is Enterprise Collaboration and Why Your Organization Needs Systems and Solutions
Time to read: 4 minutes
Effective collaboration that creates purposeful connections among business users to work towards goals or solve problems by harnessing the power of varied skill sets, strengths,...Read On →
Why Consider Cisco Collaboration Suite for Your Workplace
Time to read: 5 minutes
It’s safe to say the concept of a workplace for many businesses is significantly different from even a few years ago. For many years pre-pandemic, Cisco...Read On →
What is Unified Communications As A Service (UCaaS)?
Time to read: 5 minutes
With hybrid working now a core aspect of many organizations, effective communication and collaboration have never been more important. However, ensuring communications remain seamless and...Read On →
Unified Communications Monitoring Explained
Time to read: 4 minutes
With the enormous shift to hybrid working that has taken place in recent times, organizations have had to ensure their communication solutions are not only...Read On →
How an Enterprise Collaboration Strategy Can Revitalize Your Workplace Environment
Time to read: 4 minutes
What is an enterprise collaboration strategy? Enterprise collaboration refers to the various ways in which an organization gathers and shares information amongst employees and partners....Read On →
The End of Technology Islands – How Gateway Solutions Are Transforming Your Many Platforms Into a Seamlessly Unified Workplace
Time to read: 3 minutes
Almost since the inception of the Internet, organizations have attempted to connect disparate “islands” of enterprise communication platforms and networks. Historically it has been a...Read On →
UC&C Roadmapping, Part IV: Success Factors for a Winning UC&C Deployment
Time to read: 3 minutes
The process of bringing UC&C into a business involves several stages, and does not end once the contract has been signed. Leading up to that,...Read On →
UC&C Roadmapping, Part III: the Value of a Proper UC&C Assessment and Vendor Selection
Time to read: 4 minutes
As this series continues, my intention is to better prepare IT decision-makers to not just match the right UC&C solution with their collaboration needs, but...Read On →
UC&C Roadmapping, Part II: How to Provide a Great UC&C Experience
Time to read: 3 minutes
I began this blog series by detailing the need for a thorough assessment of networks, stakeholder use cases, existing infrastructure, IT strategy, management goals, and...Read On →
UC&C Roadmapping, Part I: Assessment – Defining Goals to Overcome Problems With Enterprise Collaboration
Time to read: 3 minutes
For technology to have real business value, it must address a tangible problem. When it comes to Unified Communications and Collaboration – UC&C – goal...Read On →
Why do I believe that Skype for Business will have a far greater impact than Lync ever had?
Time to read: 2 minutes
I am often asked this question, and there are numerous answers and reasons as to why I believe this. To illustrate, let’s start with a...Read On →
Will Skype for Business Become the New Killer UC App?
Time to read: 3 minutes
About two months ago, Microsoft’s corporate VP for Skype, Gurdeep Pall, revealed some big changes projected for Microsoft Lync in the first half of 2015...Read On →
3 Video Conferencing Industry Trends to Watch for in 2014
Time to read: 4 minutes
With Q1 2014 in the books, it’s a good time to anticipate what may lie ahead for us in 2014. For starters, there are some...Read On →
Global UC Market Predicted to Reach $16 Billion
Time to read: 1 minute
It’s exciting to think about what’s in store for unified communications in 2014. For starters, multiple research firms are predicting big growth for this technology. Transparency...Read On →
Survey shows video’s popularity as essential business collaboration tool
Time to read: 1 minute
My most recent post in our ongoing blog series in Smart Business, addresses results from a Polycom survey. Specifically, decision-makers worldwide view video conferencing as the essential team collaboration tool....Read On →
4 Reasons Why Enterprise Video Must Evolve and Integrate
Time to read: 1 minute
In this month’s Smart Business, I wrote a piece that talks about how as enterprises build out video platforms to enable seamless communication across their...Read On →
Looking at Video Conferencing
Time to read: 2 minutes
By Bin Guan (@YorktelCorp) As I recently wrote about in the Cisco Tribune, although video conferencing has been available for over three decades, recently introduced...Read On →
Options Beyond Skype For Enterprise Video Conferencing
Time to read: 2 minutes
Author: Yorktel VP Professional Services Technical difficulties might not be a big deal when you’re just using Skype to chat with distant cousins overseas. But...Read On →
Cisco Live 2012: San Diego
Time to read: 1 minute
Imagine being able to take your video enabled mobile device (iPad, Samsung Galaxy pad, etc.) and start a video conversation from: Your home (home WiFi...Read On →