Teams Voice Connector gives you all of the simplicity and flexibility of Direct Routing in Teams Voice to make and receive PSTN calls, but without the need and cost to either subscribe to a Microsoft Calling Plan or to purchase, configure and maintain your own SBC (Session Border Controller.) There is the added flexibility to leverage your existing telecom provider for your PSTN trunk, or alternatively use Yorktel’s SIP Trunk service.

As a 100% cloud based service, hosted in Microsoft’s Azure Cloud, within Microsoft’s Global Net, your Voice call will have the shortest and highest quality path to Teams, resulting in a high audio fidelity call. The Teams Voice Connector Service remains transparent to the End User who will experience a successful Voice call to/from a PSTN number in Teams, from the device and location of their choice.

As a subscription-based service there is increased flexibility and interoperability with third party systems, but without any additional costs such as software updates, help desk support staff or the need for your own additional redundancy options, all of which are a costly burden on resources, especially if you are still maintaining a legacy, on-premise PBX to enable Voice.

Combined with Yorktel’s Microsoft Practice, over four decades of experience of configuring Direct Routing and our Managed Services, to enable the migration of Voice services and the ongoing monitoring and management of your Teams Voice experience, your organization will be able to eliminate on-premise, legacy hardware and transform your Voice services to a simple, cost-effective solution as an integral part of your Teams workflows.