Modernize Communications with UCM Cloud Solutions

Yorktel proudly integrates Cisco UCM Cloud into its suite of advanced communication solutions, delivering a robust and reliable cloud calling and collaboration platform. As part of Cisco’s comprehensive cloud calling portfolio, UCM Cloud leverages Cisco’s Unified Communications Manager (CUCM) technology, hosted securely in Cisco’s global Webex data centers. This enterprise-grade solution offers a seamless migration path for customers transitioning from on-premises systems to the cloud, ensuring minimal disruption and a familiar user experience.

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Migration to the Cloud

Cisco UCM Cloud, available through Yorktel’s tailored services, simplifies the transition from traditional on-premises deployments to a sophisticated, cloud-based environment. It provides a dedicated cloud-calling solution that maintains the core features of CUCM while enhancing scalability and flexibility. This ensures continuity of service and the user experience during the migration process.




Voice and Video Capabilities

UCM Cloud delivers comprehensive voice and video services, including call control, session management, messaging, mobility, and conferencing. Its enterprise-class capabilities are customizable and scalable, designed to meet your organization’s specific needs. The platform is highly secure and private, providing peace of mind with its robust data protection measures.




Unified Messaging and Voicemail

Enhance communication efficiency with UCM Cloud’s secure and scalable unified messaging and voicemail solution. Users can access messages through a variety of interfaces, including email, web browsers, the Webex App, Cisco Jabber, and mobile devices, all managed through a simple administration interface.




Instant Messaging and Presence

UCM Cloud supports dynamic presence and instant messaging through the Webex App or Cisco Jabber. This functionality allows secure communication and enhances team collaboration with features like click-to-call, voice, video, and visual voicemail integration.




Mobile and Remote Workforce

Support a flexible workforce with Cisco UCM Cloud. Efficiently deploy remote workers using Cisco’s mobile clients and applications, fostering better engagement and productivity regardless of location.




Comprehensive Solution Components

  • Cisco Unified Communications Manager: The core of UCM Cloud, providing the latest CUCM features.
  • Webex App: Facilitates continuous teamwork through video meetings, messaging, file sharing, and whiteboarding.
  • Cisco Webex Meetings: Ensures effective collaboration with integrated audio, video, and content sharing.



Key Benefits

Cisco UCM Cloud provides significant advantages for enterprises transitioning to cloud-based communication solutions. Hosted in Cisco’s secure Webex data centers, it ensures a dedicated and protected environment for your communication needs. The migration process is designed to minimize disruptions, allowing users to transition seamlessly without extensive retraining or change management. Existing Cisco investments are extended through the use of current endpoints and infrastructure, providing a cost-effective upgrade.

The solution supports integration with legacy and SIP-based PSTN services, simplifying the transition. Additionally, it enables financial flexibility with the Cisco Collaboration Flex Plan and integrates smoothly with both on-premises and cloud contact center solutions. This results in reduced costs for calling and conferencing, optimized enterprise calling across various systems, and streamlined IT integration for continued business operations.




Explore how the Cisco UCM Cloud can transform your communication infrastructure. Contact us to learn more about this powerful solution and how it can benefit your organization.

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