Technology is playing an ever-increasing, dynamic role in transforming workplaces. Digital workplace services, also known as modern work services, are changing the way work is done and how employees engage with each other and customers.
The digital workplace today is essential in connecting your business with customers around the country and even around the world. It allows employees, often working remotely or in hybrid scenarios, to connect and work productively from anywhere.
Modern work services provide the tools necessary for present-day workers to thrive in the contemporary workplace. These digital workplace services, from cloud technology to enterprise collaboration platforms, allow for better, faster, and more efficient work.
Here is a deeper dive into some of the major workplace technology trends driving team collaboration in the modern workplace.
Integration of AI and Machine Learning
AI and machine learning are growing “smarter” by the day. These technologies, which learn and adapt given more inputs and use, can empower your team in dramatically transformative ways.
With AI and machine learning, repetitive and routine tasks can be automated, deeper analysis of large data sets is possible and bots enable faster communication and problem-solving.
For dispersed teams, AI-driven analytics can help with forecasting, create and deploy predictive models, assist with task completion, and provide deeper insights that can change business processes, open new revenue opportunities, and allow employees to work on more meaningful, complex projects.
Rise of Communication & Collaboration Platforms
Communication and collaboration platforms have become increasingly popular as more work has shifted to hybrid and remote models. These platforms have become must-haves for success in a digital workspace.
Platforms such as Cisco, Microsoft Teams, Zoom, and Slack allow for virtual team collaboration seamlessly through integrated video, chat, and project management functions.
In addition, many of these platforms integrate with commonly used software applications, allowing users to create spreadsheets and presentations, and share and collaborate, all from one digital space.
They provide for asynchronous collaboration and work across time zones and regions, allowing globally remote teams to remain productive.
Increased Focus on Cybersecurity
Cybersecurity has become a mounting concern for companies across industries and of all sizes.
Businesses are more vulnerable to cyberattacks that can steal data and cripple systems, resulting in costly and damaging consequences. With more remote and hybrid work, exposure increases, with more access points available to hackers.
Advanced security protocols are crucial, with robust protections necessary. VPNs, network monitoring, active software and hardware upgrading and patching, end-to-end encryption, and zero-trust architectures are core solutions to protect sensitive information.
Adoption of Cloud Solutions
Cloud technology is ideal for businesses working in remote and hybrid work environments. Cloud solutions offer scalable and flexible tools that allow you to use applications and operating systems and access data and other resources from anywhere.
IT teams can use cloud solutions to dramatically reduce costs, especially when factoring in the expenses of maintaining in-house server rooms. Cloud solutions allow for better data management, too, with tools to better track and file information and access.
For example, cloud-based solutions like Teams, Zoom, Google Workplace, Dropbox, and OneDrive allow for fast, reliable access and syncing of data. The services allow for sharing data, letting multiple users work on, edit, and view files simultaneously, too.
These apps reduce technology complexity, foster collaboration, and enhance data accessibility.
Green Technology
Employees, customers, and clients alike expect businesses to commit to sustainability, reduce carbon footprints, and use green technology and business practices.
Digital workplace solutions help drive significant green work by allowing for smaller office space commitments, reduced corporate utility costs, and lowered commuting time for employees.
Committing to green IT practices and energy-efficient technologies helps support sustainability initiatives. Green IT means focusing on efficiently deploying resources, reducing energy consumption, and lowering electronic waste.
Remote technologies not only enable lowered commuting and consumption but also allow for better compliance, less waste, reduced emissions, and competitive advantage.
Step into the Future with These Vital Digital Workplace Trends
The digital workplace has revolutionized the nature of work itself. AI and machine learning, collaboration platforms, cybersecurity, cloud solutions, and green IT will continue to drive new innovations in the remote workplace.
The first step is to find a trusted technology partner to help you identify, understand, and respond to these trends quickly, boost productivity, ensure cybersecurity, and meet your business goals.
Yorktel is the leading all-in-one digital workplace services and solutions provider. Yorktel provides an array of enterprise managed IT services designed to meet your greatest needs with the latest technologies and tools.
Contact us to learn more about Yorktel’s Modern Work services that help foster digital workplace transformation.